FAQ
Frequently Asked Questions
Where do you ship?
We currently ship within the United States.
How long will my order take?
It depends on the item:
- Graphic tees, sweatshirts & hoodies are made just for you. They take 2–7 business days to make, then usually 2–5 business days to arrive.
- Trendy clothing & accessories ship from U.S. or overseas warehouses and usually arrive 2–10 business days after shipping.
- Squishies & fidget toys ship from overseas and can take about 1–4 weeks to arrive.
- Beauty picks ship directly from our brand partners.
If your order has items from different partners, they may arrive in separate packages.
Will I get tracking?
Yes. We email you a tracking number for each package as soon as it ships.
Can I cancel or change my order?
Contact us right away — within 12 hours is best. Once an order is in production or has shipped, we can't cancel or change it. Made-to-order items can't be cancelled once production starts.
What if my item arrives damaged, defective, or wrong?
Contact us within 14 days of delivery with your order number and clear photos of the problem. We'll send a replacement or a refund. See our Refund Policy.
Can I return something if it doesn't fit or I change my mind?
We don't accept returns or exchanges for fit or change of mind, so please check the size chart and product details before ordering.
My order hasn't arrived. What should I do?
First check your tracking link, your mailbox, and your local post office. If it still hasn't arrived 30 days after shipping, contact us and we'll help.
How do I contact you?
Use the form on our Contact page and include your order number if you have one.